Right of revocation
Right of revocation (cancellation policy)
(1) If you make the purchase as a consumer (section 13 BGB), i.e. the purchase cannot be allocated primarily to your commercial or independent business activities, then you are entitled to a right of revocation:
Note: This cancellation policy does not apply to orders for goods which are delivered in parts. If the goods you have ordered can only be delivered in parts, we will notify you separately about your right of revocation.
You have the right to termination this contract within fourteen days without stating a reason. The deadline for termination is fourteen days from the date on which you or a third party you have appointed, who is not the carrier, takes possession of the goods. To assert your right of revocation, you have to send us a clear statement (e.g. by letter, fax or e-mail) about your decision to terminate this contract, using the following address:
LIEKUP Vertriebs GmbH
Vahrenwalder Str. 269a
Tel: 0511- 3577069–0
Fax: 0511- 3577069–9
To do this you can use the enclosed sample termination form, which is not yet mandatory, however. Consequences of termination: If you terminate this contract, we have to refund you all the payments we have received from you, including the delivery costs (excluding the extra costs incurred between you have chosen another type of delivery than the standard, better-value delivery offered by us), immediately and at the latest within fourteen days from the date on which the notification of your termination of this contract is received by us. For this reimbursement we will use the same form of payment used by you to make the original transaction, unless we have agreed something else with you; under no circumstance will you be charged fees due to the repayment.
We can withhold the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, depending on which happens first.
You have to send us or return the goods immediately, in any case at the latest within fourteen days from the date on which you notified us of the revocation of this contract.
Please return the goods to:
c/o Köster & Hapke
The deadline is deemed to be met if you send the goods before the expiry of the fourteen day deadline.
You shall bear the direct costs for returning the goods.
You only have to pay for any loss of value of the goods, if this is due to handling by you which is not due to checking the characteristics, qualities and function of the goods.
End of the cancellation policy
(2) The right of revocation does not exist for deliveries of goods which are not pre-made and where the individual selection or determination by the consumer is vital for production, or which are clearly tailor-made for the personal requirements of the consumer (e.g. special productions), for deliveries of sealed goods which are not suitable for returning for health protection or hygienic reasons, if the seal is removed after delivery, or in the event of the delivery of audio or video recordings, or computer software, in sealing packaging, if the seal was removed after delivery.